Refunds and Purchases

Subscriptions, Purchase, Warranties, Confidentiality, and Refund Policy 

Refund/Return Policy

We offer a 30 day refund/return policy, no questions asked. You may request a refund within 30 days of purchase. You must contact us or by emailing us at ericnies@kathleenandericnies.com within 30 days of your purchase. If you purchased a physical product that we shipped to you, you may be required to return the entire product back to us before we process your refund.

 

Subscriptions

By providing your credit card and other information, agreeing to this Terms and Conditions, or selecting the “Purchase” button (or similar such button for monthly subscription), you are purchasing a monthly subscription and are agreeing to allow us to charge your credit card for amounts payable to us pursuant to the subscription.

 

Subscription Cancellation

You can cancel anytime by submitting a cancellation request online or to ericnies@kathleenandericnies.com, however and in fairness to all clients, no pro-rata refunds, for period beyond the first 30-days, will be offered.  

 

Payment

Payment is the unique means of confirming an order. Payment for product(s) ordered is due prior to shipment or provision of services. Customer can make payment by credit card or by other payment services offered on the Website.

Shipping Charges and Taxes

Your total cost for purchase of any product will include shipping and handling charges, applicable taxes may be applied in addition.

Warranties

ALL PRODUCTS AND SERVICES ARE SOLD "AS-IS" OR "WITH ALL FAULTS". KEN Family MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT OR SERVICE EXCEPT THOSE STATED IN THIS DOCUMENT.  KEN FAMMILY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT OR SERVICE, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

ALL PRODUCTS OR SERVICES SOLD THROUGH OR BY KEN FAMILY ARE SOLD "AS-IS" OR "WITH ALL FAULTS." THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE PRODUCTS OR SERVICES IS WITH THE BUYER. SHOULD ANY OF THESE PRODUCTS OR SERVICES PROVE DEFECTIVE, DO NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE BUYER, AND NOT KEN FAMILY, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

Confidential Information

Customer acknowledges that the products and services sold by KEN Family may be the confidential and proprietary information and property of KEN Family. Customer hereby agrees to protect such products and services as confidential. You agree to not, nor allow others, to directly or indirectly copy, distribute, resell, lend, lease, display, teach to others or show these products and/or services to others. A "Customer" includes anyone who receives the products or services of KEN Family, even if for free.

Customer agrees that no one may use these products and/or services in any manner without the written approval of KEN Family, except for the Customer who has agreed that his/her use is limited to his/her own personal use. In the event Customer disagrees with these terms, Customer must immediately discontinue using the products. Anyone viewing or otherwise utilizing the products of KEN Family by such conduct is agreeing to be bound by the terms set forth herein, and as such must immediately comply with these terms. In the event that KEN Family discloses any portion of its information to the public, it should be understood that anything not publicly disclosed by KEN Family remains information that you have an obligation to protect and maintain as confidential.

Minimum Age

Customer represents and warrants that he or she is at least 18 years old. In the event that Customer is under 18 years old, Customer will immediately discontinue using the products purchased from KEN Family.

Contacting us

If you have any questions about this Policy, please contact us.

This document was last updated on March 15, 2017

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Here are the Terms of Service we apply to our sites and businesses.

Unconditional, full refund  within 30 days.  No questions.